Work order number:
60000052841000000550000006000015253652527SheilaMusgraveTestSheilaMusgrave5255252667000005528613GimbalCt538355383553880Nick Jackson77777711111199999933333333123124216039460220345rt24i5y245n45
1300 78 60 51
0438 031 288
To QAT,
A Make Safe was performed on the above listed property on;
November 18, 2020
Background Info For Job
Description of approved works:
– Photos to be taken (Mandatory)
– Attend site and inspect solar system for any unseen damage and whole of system performance.
– Provide a compliance report on the existing Solar system and all components.
(The report is to identify any damage or system components needed to be replaced to reinstall system to correct working order as well as any required compliance upgrades to meet current AS/NZ Standards.)
– Before & After photos to be taken (Mandatory)
– Remove any Smashed solar panels from site and Clean up to make safe.
– Dispose of any Smashed solar panels appropriately.
– If system can safely be turned back on reconfigure panels or wiring.
– If system can NOT be safely turned on, isolate system via AC and DC.
– All rubbish to be picked up and removed off site.
During the make safe process the solar system was found to be operational. Full information can be found in the attached detailed report.
Items able to be reinstalled:
• Racking
• 3 Isolator Covers
• Rooftop DC Isolators
• Inverter DC Isolators
• AC Isolators
Items that require replacing:
• Inverter 1
To Australis Roofing,
An Inspection was performed on the above listed property on;
October 16, 2020
fronius inverter was flashing orange blank screen… then said ‘ wait then went black and blank. After a while it came back on said 700 watts 800 watts etc. As it got dark it went to 70 etc… today the screen was again flashing orange and blank. We have followed fronius instruction on how to reboot it. .. We did and it since has not come back on. The screen is still black and blank. Inverter was installed 2012 but the installer is out of business now and Fronius have declined to come out because apparently it was not installed by licenced installer.
Description of approved works:
– Attend site and inspect solar system for any unseen damage and whole of system performance.
– Provide a compliance report on the existing Solar system and all components.
(The report is to identify any damage or system components needed to be replaced to reinstall system to correct working order as well as any required compliance upgrades to meet current AS/NZ Standards.)
– Before & After photos to be taken (Mandatory)
Extra notes:
– Any damage to system or property is to be reported immediately with photos, explaining how, why, who and if at fault our rectification options if needed.
On inspection the solar system was not operational or found to be under performing due to ____________. Full information can be found in the attached detailed report.
Items able to be reinstalled:
• Racking
• 1 Isolator Covers
Items that require replacing:
• Inverter 1
• Rooftop DC Isolators
• Inverter DC Isolators
• AC Isolators
To QAT,
An Inspection was performed on the above listed property on;
February 17, 2021
– Report with thermal images of panels Future works – Remove 26 x existing solar panels and store onsite to facilitate roof replacement. – Reinstall 26 x existing solar panels following roof replacement
Description of approved works:
– Use thermal camera to check for any un seen hail damage.
– Attend site and inspect solar system for any unseen damage and whole of system performance.
– Provide a compliance report on the existing Solar system and all components.
(The report is to identify any damage or system components needed to be replaced to reinstall system to correct working order as well as any required compliance upgrades to meet current AS/NZ Standards.)
– Before & After photos to be taken (Mandatory)
– Any damage to system or property is to be reported immediately with photos, explaining how, why, who and if at fault our rectification options if needed.
Extra notes:
No allowance has been included for any potential required compliance upgrades to meet current industry regulations. Should our compliance report identify any required upgrades the additional cost will be submitted as a variation prior to removal of the existing panels.
On inspection the solar system was found to be operational, although under performing. Thermal pictures of the Solar array showed signs of Cell Damage indicating impact to the panels.
Recommend full replacement of Solar Panel array.
Full information can be found in the attached detailed report.
Items able to be reinstalled:
• Inverter 1
• AC Isolators
Items that require replacing:
• Rooftop DC Isolators
• Inverter DC Isolators
• Racking
• 2 Isolator Covers
To QAT,
An Inspection was performed on the above listed property on;
February 17, 2021
Remove and replace solar inverter to best match existing – Provide separate quote for any upgrades
Description of approved works:
– Use thermal camera to check for any un seen hail damage.
– Attend site and inspect solar system for any unseen damage and whole of system performance.
– Provide a compliance report on the existing Solar system and all components.
(The report is to identify any damage or system components needed to be replaced to reinstall system to correct working order as well as any required compliance upgrades to meet current AS/NZ Standards.)
– Before & After photos to be taken (Mandatory)
– Any damage to system or property is to be reported immediately with photos, explaining how, why, who and if at fault our rectification options if needed.
Extra notes:
No allowance has been included for any potential required compliance upgrades to meet current industry regulations. Should our compliance report identify any required upgrades the additional cost will be submitted as a variation prior to removal of the existing panels.
On inspection the solar system was found to be operational, however was underperforming. Both systems are not up to current AS/NZ standards. Although the panels seemed to be visually good Thermal images show hots spots indicating damaged solar cells.
We recommend replacing all the Solar panels and bringing up to current AS/NZ Standards.
Full information can be found in the attached detailed report.
Items able to be reinstalled:
• Inverter 1
• Inverter 2
• Inverter DC Isolators
• AC Isolators
Items that require replacing:
• Racking
• Rooftop DC Isolators
• 2 Isolator Covers
To QAT,
An Inspection was performed on the above listed property on February 17, 2021
Specialist trade to attend site and provide a compliance report on the existing Solar Power, system prior to removal. The report is to identify any required compliance upgrades to meet current industry regulations. Please supply a detailed quote should any upgrades be required. Remove then refit 32 x solar panels to the roof.
Specialist trade to attend site and provide a compliance report on the existing Solar Power, system prior to removal. The report is to identify any required compliance upgrades to meet current industry regulations. Please supply a detailed quote should any upgrades be required. Remove then refit 32 x solar panels to the roof.
On inspection the solar system was found to be operational, however was not performing. Both systems are not up to current AS/NZ standards. Although the panels seemed to be visually good Thermal images show hots spots indicating damaged solar cells.
We recommend replacing all the Solar panels and bringing up to current AS/NZ Standards.
Items able to be reinstalled:
• Inverter 1
• Inverter 2
• Inverter DC Isolators
• AC Isolators
Items that require replacing:
• Racking
• Rooftop DC Isolators
To QAT,
An Inspection was performed on the above listed property on;
March 2, 2021
– Inspection & Report – Use Thermal camera to check for unseen damage to Solar Panels.
Description of approved works:
– Attend site and inspect solar system for any unseen damage and whole of system performance.
– Provide a compliance report on the existing Solar system and all components.
(The report is to identify any damage or system components needed to be replaced to reinstall system to correct working order as well as any required compliance upgrades to meet current AS/NZ Standards.)
– Before & After photos to be taken (Mandatory)
– Any damage to system or property is to be reported immediately with photos, explaining how, why, who and if at fault our rectification options if needed.
On inspection the solar system was found to be operational, however very much under performing for the time of the day and weather conditions.
The racking is seized and system is not up to current AS/NZ Standards. Also the Thermal imagining showed hot spots which indicates signs of impact and cell damage.
We recommend complete replacement of the Solar array and to bring the system up to current AS/NZ Standards.
Full information can be found in the attached detailed report.
Items able to be re-used:
• Inverter 1
• 2 Isolator Covers
• Rooftop DC Isolators
• Inverter DC Isolators
Items that require replacing:
• Racking
• AC Isolators
• 24 x Solar Panels
To QAT,
An Inspection was performed on the above listed property on;
March 2, 2021
Allowance to carry out solar report on all solar systems common with main roof area to inspect for any damage and comment on whether damage is consistent with hail event. Please note if solar systems are found to be damaged as a result of the storm event a variation will be submitted. Remove and reinstate 23 x solar panels (including fixing rails) common with LHS and RHS elevations of main roof to best match existing to facilitate roof replacement. Please note if further work is needed to bring system up to code when reinstating a variation will be submitted. Remove and replace 8 x solar panel system common with middle section of front elevation of main roof to best match existing size and brand to best match existing. Subject to inverter/solar panel compatibility. Please note if further work is needed to bring system up to code when reinstating a variation will be submitted.
Description of approved works:
– Attend site and inspect solar system for any unseen damage and whole of system performance.
– Provide a compliance report on the existing Solar system and all components.
(The report is to identify any damage or system components needed to be replaced to reinstall system to correct working order as well as any required compliance upgrades to meet current AS/NZ Standards.)
– Before & After photos to be taken (Mandatory)
– Any damage to system or property is to be reported immediately with photos, explaining how, why, who and if at fault our rectification options if needed
On inspection the solar system was found to be operational, although under performing for the time of the day and weather conditions.
The racking is seized and system is mostly up to current AS/NZ Standards missing roof top DC isolator on 1 String. Thermal pictures of the Solar array
showed signs of Cell Damage indicating impact to the panels which is consistent with Hail damage.
We recommend complete replacement of the Solar array and to bring the system up to current AS/NZ Standards.
Full information can be found in the attached detailed report.
Items that require replacing & removal:
• Racking
• Inverter 1
• Inverter 2
• 2 Isolator Covers
• Rooftop DC Isolators
• 31 x Solar Panels
To The Insurance Provider,
An Inspection was performed on the above listed property on 2nd of March, 2021 of the Solar System
– Inspection & Report of 10 x existing solar panels – Use Thermal camera to check for unseen damage to Solar Panels.
Description of approved works:
– Attend site and inspect solar system for any unseen damage and whole of system performance.
– Provide a compliance report on the existing Solar system and all components.
(The report is to identify any damage or system components needed to be replaced to reinstall system to correct working order as well as any required compliance upgrades to meet current AS/NZ Standards.)
– Before & After photos to be taken (Mandatory)
– Any damage to system or property is to be reported immediately with photos, explaining how, why, who and if at fault our rectification options if needed.
On inspection the solar system was found to be operational, however under performing for the time of the day and weather
conditions.
Thermal pictures of the Solar array showed signs of Cell Damage indicating impact to the panels which is consistent with Hail
damage. The racking is seized and system is not up to current AS/NZ Standards No Solar array earthing or roof top DC isolator.
The above noted damage is consistent with the Hail Storm event, we recommend full replacement of Solar Panel array, Repair to the broken MC4 connection on the inverter and to bring the system up to current AS/NZ Standards.
Full information can be found in the attached detailed report.
Items to be repaired:
• Inverter MC4 Connection
• Earth cabling to the Solar array
• AC Isolators
Items that require replacing:
• 10 x Solar Panels
• Racking
• Rooftop DC Isolators
• Inverter DC Isolators
To The Insurance Provider,
An Inspection was performed on the above listed property on 2nd of March, 2021 of the Solar System
– Inspection & Report of 10 x existing solar panels – Use Thermal camera to check for unseen damage to Solar Panels.
Description of approved works:
– Attend site and inspect solar system for any unseen damage and whole of system performance.
– Provide a compliance report on the existing Solar system and all components.
(The report is to identify any damage or system components needed to be replaced to reinstall system to correct working order as well as any required compliance upgrades to meet current AS/NZ Standards.)
– Before & After photos to be taken (Mandatory)
– Any damage to system or property is to be reported immediately with photos, explaining how, why, who and if at fault our rectification options if needed.
On inspection the solar system was found to be operational, however under performing for the time of the day and weather
conditions.
On inspection of the inverter we found a broken MC4 connector, most likely due to the impact of Hail.
Thermal pictures of the Solar array showed signs of Cell Damage indicating impact to the panels, which is consistent with Hail
damage.
The racking is seized and system is not up to current AS/NZ Standards No Solar array earthing or roof top DC isolator.
The above noted damage is consistent with the Hail Storm event, we recommend full replacement of Solar Panel array, Repair to the broken MC4 connection on the inverter and to bring the system up to current AS/NZ Standards.
Full information can be found in the attached detailed report.
Items to be repaired:
• Inverter MC4 Connection
• Earth cabling to the Solar array
• AC Isolators
Items that require replacing:
• 10 x Damaged Solar Panels
• Racking
• Rooftop DC Isolators
• Inverter DC Isolators
To QAT,
An Inspection was performed on the above listed property on;
April 24, 2021
– Solar system Report with thermal images
Description of approved works:
– Attend site and inspect solar system for any unseen damage and whole of system performance.
– Provide a compliance report on the existing Solar system and all components.
(The report is to identify any damage or system components needed to be replaced to reinstall system to correct working order as well as any required compliance upgrades to meet current AS/NZ Standards.)
– Before & After photos to be taken (Mandatory)
– Any damage to system or property is to be reported immediately with photos, explaining how, why, who and if at fault our rectification options if needed.
Extra notes:
– Use Thermal camera to check for unseen damage to Solar Panels.
On inspection the solar system was found to be operational, however underperforming. Thermal images show significant cell damage throughout the Solar Array.
We recommend full replacement of the Solar array.
Full information can be found in the attached detailed report.
Items able to be reinstalled:
• Inverter 1
• AC Isolators
Items that require replacing:
• Racking
• 1 Isolator Covers
• Rooftop DC Isolators
• Inverter DC Isolators
To QAT,
An Inspection was performed on the above listed property on;
July 27, 2021
Specialist trade to attend site and use thermal camera to check for any un seen hail damage.
Provide a compliance report on the existing solar power system prior to removal.
Supply a detailed quote and report for any hail damage or should any upgrades be required.
Description of approved works:
– Attend site and inspect solar system for any unseen damage and whole of system performance.
– Provide a compliance report on the existing Solar system and all components.
(The report is to identify any damage or system components needed to be replaced to reinstall system to correct working order as well as any required compliance upgrades to meet current AS/NZ Standards.)
– Before & After photos to be taken (Mandatory)
– Any damage to system or property is to be reported immediately with photos, explaining how, why, who and if at fault our rectification options if needed.
Extra notes:
On inspection the solar system was found to be operational, although under performing. Thermal pictures show damaged cells due to direct impact to the solar panels & most likely caused by Hail.
We recommend complete replacement of the Solar System, with like for like equipment including solar Inverter due to the weather condition and loose connection points most probably from impact from Hail also. Inverter MPPT plugs are unrepairable.
Full information can be found in the attached detailed report.
To QAT,
An Inspection was performed on the above listed property on;
September 3, 2021
– Inspection & Report – Use Thermal camera to check for unseen damage to Solar Panels.
Specialist trade to attend site and use thermal camera to check for any non-visible hail damage.
Provide a compliance report on the existing solar power system prior to removal.
The report is to identify any required compliance upgrades to meet current industry regulations.
On inspection the solar system was found to be operational, however under performing.
– The system wiring is not up to current AS/NZS Standards and needs to be upgraded.
– Panel Racking needs to be replaced due to Corrosion & being Seized.
– Thermal images show impact Damage, consistent with Hail.
Our recommendations is to Bring system up to current AS/NZ Standards aswell as Completely Replace Solar Panel array with like for like quality equipment.
Full information & images can be found in the below detailed site report.
Items able to be reinstalled:
• Inverter 1
Items that require replacing:
• Racking
• Rooftop DC Isolators
• Inverter DC Isolators
• All DC Wiring & Earth
To Other SunSmart Sunshine Coast,
An Inspection was performed on the above listed property on;
February 17, 2021
Test
Description of approved works:
– Attend site and inspect solar system for any unseen damage and whole of system performance.
– Provide a compliance report on the existing Solar system and all components.
(The report is to identify any damage or system components needed to be replaced to reinstall system to correct working order as well as any required compliance upgrades to meet current AS/NZ Standards.)
– Before & After photos to be taken (Mandatory)
– Any damage to system or property is to be reported immediately with photos, explaining how, why, who and if at fault our rectification options if needed.
Extra notes:
– System is only a few months old
On inspection the solar system was not operational or found to be under performing due to ____________.Full information can be found in the attached detailed report.
Items able to be reinstalled:
• 0 Isolator Covers
• AC Isolators
Items that require replacing:
• Inverter 1
• Racking
• 2 Isolator Covers
• Rooftop DC Isolators
• Inverter DC Isolators
To Other SunSmart Sunshine Coast,
An Inspection was performed on the above listed property on;
October 26, 2021
Customer noticed system was not performing correctly and requested a system inspection. On inspection it was found to have a smashed panel, and bypassed smashed panel.
Description of approved works:
– Attend site and inspect solar system for any unseen damage and whole of system performance.
– Provide a compliance report on the existing Solar system and all components.
(The report is to identify any damage or system components needed to be replaced to reinstall system to correct working order as well as any required compliance upgrades to meet current AS/NZ Standards.)
– Before & After photos to be taken (Mandatory)
– Any damage to system or property is to be reported immediately with photos, explaining how, why, who and if at fault our rectification options if needed.
On inspection the solar system was not operational or found to be under performing due to ____________.Full information can be found in the attached detailed report.
Items able to be reinstalled:
• Inverter 1
• 2 Isolator Covers
• Rooftop DC Isolators
• Inverter DC Isolators
• AC Isolators
Items that require replacing:
• Racking
To Other SunSmart Sunshine Coast,
An Inspection was performed on the above listed property on;
October 26, 2021
Customer noticed system was not performing correctly and requested a system inspection. On inspection it was found to have a smashed panel, and bypassed smashed panel.
Description of approved works:
– Attend site and inspect solar system for any unseen damage and whole of system performance.
– Provide a compliance report on the existing Solar system and all components.
(The report is to identify any damage or system components needed to be replaced to reinstall system to correct working order as well as any required compliance upgrades to meet current AS/NZ Standards.)
– Before & After photos to be taken (Mandatory)
– Any damage to system or property is to be reported immediately with photos, explaining how, why, who and if at fault our rectification options if needed.
On inspection the solar system was not operational or found to be under performing due to ____________.Full information can be found in the attached detailed report.
Items able to be reinstalled:
• Inverter 1
• 2 Isolator Covers
• Rooftop DC Isolators
• Inverter DC Isolators
• AC Isolators
Items that require replacing:
• Racking
To Other SunSmart Sunshine Coast,
An Inspection was performed on the above listed property on;
October 26, 2021
Customer noticed system was not performing correctly and requested a system inspection. On inspection it was found to have a smashed panel, and bypassed smashed panel.
Description of approved works:
– Attend site and inspect solar system for any unseen damage and whole of system performance.
– Provide a compliance report on the existing Solar system and all components.
(The report is to identify any damage or system components needed to be replaced to reinstall system to correct working order as well as any required compliance upgrades to meet current AS/NZ Standards.)
– Before & After photos to be taken (Mandatory)
– Any damage to system or property is to be reported immediately with photos, explaining how, why, who and if at fault our rectification options if needed.
On inspection the solar system was not operational or found to be under performing due to ____________.Full information can be found in the attached detailed report.
Items able to be reinstalled:
• Inverter 1
• 2 Isolator Covers
• Rooftop DC Isolators
• Inverter DC Isolators
• AC Isolators
Items that require replacing:
• Racking